Enterprise Content Management System Ecm

Ecm solutions capture store activate analyze and automate business content providing new value from data that was previously unstructured and unavailable.

Enterprise content management system ecm.

Enterprise content management ecm is a system for capturing preserving managing and delivering unstructured content and documents. Enterprise content management ecm is a system solution designed to manage an organization s documents. Ecm software adds measurable value to almost any department within a company. An enterprise content management system also known as ecm system can significantly improve business efficiency reduce costs and increase employee and customer satisfaction.

Through the use of robust back end technology it allows structured information to be easily defined and shared across multiple departments or teams. Systems using ecm generally provide a secure repository for managed items analog or digital. Unstructured information including word documents excel spreadsheets pdfs and scanned images are stored and made accessible to the right people at the right time. They also include one or more methods for importing content to bring manage new items and several.

Enterprise content management ecm solutions enable an organization to take full advantage of the customer information and company knowledge embedded in its content. Traditionally enterprise content management ecm was confined to the back office kept as an unstructured albeit centralized way to manage a myriad of content. Enterprise content management is the systematic collection and organization of information that is to be used by a designated audience business executives customers etc. Enterprise content management ecm extends the concept of content management by adding a timeline for each content item and possibly enforcing processes for its creation approval and distribution.

However over the past few years ecm has seen a shift towards a more interactive role in the business. Enterprise content management ecm is a set of defined processes strategies and tools that allow a business to effectively obtain organize store and deliver critical information to its employees business stakeholders and customers. Ecm systems make these records retrievable and shareable. Ecm also secures content digitally in compliance with policy.

Neither a single technology nor a methodology nor a process it is a dynamic combination of strategies methods and tools used to capture manage store preserve and.